Does Safe Landing take insurance?

We are In-network: with

Tricare East

BCBS

Aetna

Cigna

Oxford

United Healthcare

Oscar

Carelon Behavioral Health

Quest Behavioral Health

MedCost

If you have insurance, you will want to know the amount of your copay, deductible, if and how much of your deductible has been met, services covered, if prior authorization is needed, and what percentage of the fee your insurer is stating they plan to pay before your first session.

Self-pay sessions for an initial consultation for medication management are $175 and follow-up sessions are $75

Your Partner in Mental Health Wellness

Our office works hard to get new clients an appointment time within 72 hours of initial contact. We provide a holistic approach to integrate mental health services for comprehensive patient care, utilizing both telehealth and in-office consultations for Medication Management and psychotherapy.

Initial Intake & Follow-Up appointments:

Typically the first session lasts at least 60 minutes-90 minutes. Sessions for minors last at least 90 minutes. Follow-up appointments are scheduled in 30-minute time-slots.

BILLING INSURANCE: HEADWAY

We use HEADWAY for our practice's billing with all accepted insurances except for Tricare East and MedCost. Tricare East and MedCost is billed by Safe Landing. Headway is a HIPPA compliant billing platform, that quickly notifies your insurance, keeps you up to date on any deductibles and insurance needs. This allows us to focus on the person seeking out care and services.

If you partner with Safe Landing for your mental health needs, our front desk, Anne, will add you to the Headway portal as a client under Safe Landing Wellness Center with the initial paperwork. Headway will manage all of your insurance billings, copay's, etc.

No Surprises Act

Good Faith Estimate

Starting January 1, 2022, consumers will have new billing protections when getting emergency care, non-emergency care from out-of-network providers at in-network facilities, and air ambulance services from out-of-network providers. Through new rules aimed to protect consumers, excessive out-of-pocket costs will be restricted, and emergency services must continue to be covered without any prior authorization, and regardless of whether or not a provider or facility is in-network.

Currently, if consumers have health coverage and get care from an out-of-network provider, their health plan usually won’t cover the entire out-of-network cost. This could leave them with higher costs than if they’d been seen by an in-network provider. This is especially common in an emergency situation, where consumers might not be able to choose the provider. Even if a consumer goes to an in-network hospital, they might get care from out-of-network providers at that facility.

In many cases, today the out-of-network provider can bill consumers for the difference between the charges the provider bills, and the amount paid by the consumer’s health plan. This is known as balance billing. An unexpected balance bill is called a surprise bill.

The Consolidated Appropriations Act of 2021 was enacted on December 27, 2020 and contains many provisions to help protect consumers from surprise bills starting in 2022, including the No Surprises Act under title I and Transparency under title II. Learn more about protections for consumers, understanding costs in advance to avoid surprise bills, and what happens when payment disagreements arise after receiving medical care.

Client Rights

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• Make sure your healthcare provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

• Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call the Department of Health and Human Services at (800) 368-1019.

Controlled Substances

Medications such as benzodiazepines are tightly regulated by the DEA and are used to treat anxiety disorders. Common names include Xanax, Klonopin, Ativan, Valium, etc. These medications can be beneficial but require more frequent monitoring and must be part of a comprehensive wellness plan. Controlled substances will not be refilled early and cannot be refilled if the patient is not reasonably compliant with appointments. This practice utilizes the North Carolina PDMP, a database that allows providers to see the history of controlled substances prescribed to an individual. This initiative was designed to limit the abuse and diversion of prescription medications and by informing providers about current and past prescriptions and helping them to prescribe medication more safely and effectively.

This practice does not have a strict no benzodiazepine policy, but it must be stated from the outset that this practice does prescribe these medications rarely and sparingly. It is strictly off-label and NOT FDA-APPROVED to prescribe these medications on a long-term permanent basis, and especially at large doses. All patients who come to this clinic must come in with the understanding that clinicians here will work collaboratively with patients to taper these medications and switch to more appropriate non-narcotic medications over the long term. This clinic does have a strict no benzodiazepine policy when it comes to individuals prescribed opioids (whether for pain or medication-assisted treatment) or other CNS depressants. Due to practice guidelines, this clinic rarely prescribes short-acting stimulants due to the standard of care.

Any aggressive or inappropriate behaviors in or around the prescribing of controlled substances will result in as rapid of a taper as is medically safe per guidelines. Non-compliance with appointments, staff harassment, or aggressive behavior will result in a safe taper of the medication and immediate discharge